Shipping policy

Standard shipping time typically takes 2-8 business days. Please note that occasional delivery times may change based on factors outside of our control such as supply interruptions or your delivery location.

Please note that Sabem Herbals is not responsible for any deliveries that may be affected by customs, natural occurrences, transfers from Australia Post to the local carrier in your location, air and ground transportation strikes or delays, nor any extra fees, customs or back-end charges once the package has been dispatched.

Please note that all shipping timeframes are from the time of dispatch. Dispatch can take 1 to 3 business days from the time of your order being placed. Please note that this does not include public holidays, weekends or sale and promotional periods.

We are currently unable to cater to any additional delivery requests including, but not limited to: express shipping, selection of specific delivery date or time, weekend deliveries, reserving or holding stock.

In very exceptional cases where delivery may result in unusually high freight charges (including, but not limited to, remote delivery locations, inner city deliveries, island deliveries, etc.), Sabem Herbals reserves the right to cancel an order. Please contact us first if you'd like to check if your location may be subject to unusually high freight charges.